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Refund Policy

Privacy Policy

Terms of Service

Refund Policy

We can’t accept returns of coffee since it’s perishable, but if there is a problem with your order or you aren’t satisfied with our pride and joy, just contact us at orders@levitycoffeeco.com within 15 days of receiving your order and we’ll resolve the issue or provide a refund.

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Privacy Policy

Levity Coffee, LLC (“Levity Coffee Co”, “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect personal information that you provide to us when you:
* Place an order on our website.
* Subscribe to our mailing list.

The information we collect includes:
* Name
* Email address
* Shipping address
* Billing address
* Phone number (if provided)

2. How We Use Your Information
We use your personal information to:
* Process and fulfill your orders, including shipping coffee to your provided address.
* Send order-related updates, such as order confirmations and shipping notifications.
* Communicate with you about your orders and respond to your inquiries.
* Send marketing emails if you have subscribed to our mailing list. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

3. Information Sharing
We value your privacy and do not sell, rent, or share your personal information with third parties, except as necessary to:
* Fulfill your orders (e.g., providing shipping information to our delivery partners).
* Comply with legal obligations.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
* Order Updates: You will receive order-related updates by email as part of our service.
* Marketing Emails: You will only receive marketing emails if you subscribe to our mailing list. You can unsubscribe at any time.

6. Age of Consent
By using this site, you confirm you are of legal age in your state or province or have consented to your minor dependents using the site.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with the updated date at the top. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@levitycoffeeco.com
Thank you for trusting levitycoffeeco.com with your personal information.

This Privacy Policy was last updated on December 31, 2024

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Terms of Service

Last Updated: December 31, 2024

Welcome to Levity Coffee (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, levitycoffeeco.com (the “Site”), and the purchase of our products (“Products”). By accessing the Site or purchasing Products, you agree to these Terms. If you do not agree, please do not use the Site or purchase Products.

1. Eligibility
1.1 You must be at least the age of majority in your state or province of residence to use this Site or purchase Products. By using the Site, you confirm that you meet this requirement.
1.2 If you allow minor dependents to use the Site, you are responsible for their activity.

2. Use of the Site
2.1 The Site and its contents are intended for personal, non-commercial use. You may not:
* Reproduce, distribute, or modify any part of the Site without written permission.
* Use the Site for illegal or unauthorized purposes.
2.2 We reserve the right to modify, suspend, or terminate the Site at any time without notice.

3. Account Creation
3.1 To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
3.2 You agree to provide accurate and complete information and promptly update it as necessary.

4. Orders and Payments
4.1 All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion.
4.2 Prices are listed in U.S. dollars and are subject to change without notice.
4.3 Payments are processed securely via third-party providers. By placing an order, you authorize us to charge your payment method for the total amount.
4.4 Applicable taxes, shipping fees, and any additional charges will be displayed at checkout.

5. Shipping and Delivery
5.1 We ship to addresses within the United States. Shipping times and costs are displayed during checkout.
5.2 Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
5.3 Risk of loss passes to you upon delivery to the shipping carrier.

6. Returns and Refunds
6.1 Coffee cannot be returned due to its perishable nature. However, if you have any issues with your order, or if there are errors in your order, please contact us at orders@levitycoffeeco.com and we will resolve the issue or provide a refund.
6.2 Refunds will be processed to the original payment method within 14 business of receipt.

7. Intellectual Property
7.1 All content on the Site, including text, images, logos, and designs, is owned by or licensed to us and protected by intellectual property laws.
7.2 You may not use our trademarks or copyrighted materials without prior written consent.

8. Limitation of Liability
8.1 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or Products.
8.2 Our total liability for any claim related to the Site or Products shall not exceed the amount you paid for the Products.

9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

10. Governing Law
These Terms are governed by the laws of the United States and the state of WA, without regard to its conflict of laws principles.

11. Dispute Resolution
11.1 Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11.2 You waive the right to participate in class actions or collective claims.

12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

13. Contact Information
For questions about these Terms, please contact us at: hello@levitycoffeeco.com.

Thank you for choosing Levity Coffee.

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Cancellation Policy

Content

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